Shipping policy

Shipping Policy

Effective Date: July 5, 2026

Thank you for shopping with Dropso. We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy carefully before placing an order.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, festivals, or high-demand periods, processing may take slightly longer.

Delivery Time

Estimated delivery times are:

  • Metro Cities: 3–7 business days

  • Other Cities & Towns: 5–10 business days

  • Remote Areas: 7–14 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping on eligible orders unless stated otherwise.

  • Any applicable shipping charges will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details. You can use the tracking number to monitor your shipment's progress.

Incorrect Address

Customers are responsible for providing an accurate shipping address.

If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned to us. Additional shipping charges may apply for reshipment.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

  • Natural disasters

  • Public holidays

  • Courier service disruptions

  • Government restrictions

  • High order volumes

We appreciate your patience and understanding in such situations.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 48 hours of delivery.

We will coordinate with the courier partner to investigate and provide a suitable resolution.

Cash on Delivery (COD)

Cash on Delivery is available for eligible locations.

We reserve the right to refuse COD orders based on previous order history, delivery availability, or other operational reasons.

International Shipping

Currently, we ship only within India.

Contact Us

If you have any questions regarding shipping, please contact our customer support team.

Email: support@dropso.com

We aim to respond to all inquiries within 24–48 business hours.